Respecting the privacy and security of individuals is an
important driver for Pool Service (hereafter "PS"). This privacy
statement intends to inform about how PS collects, uses and shares
personal information for pool participants entering the national
CBL pool of Stichting VersFust (hereafter "SVF") or when
interacting with us.
from participants or their devices when using our products or
services. When you access or use our services, you acknowledge that
you have read this statement and understand its content.
As there may be changes in the line of business of PS, this
privacy statement might be updated at any time to reflect the
changes of business. If there are any material changes, PS will
notify pool participants by e-mail, product notification or
otherwise if required by national applicable law.
This statement applies to everyone who is using our products and
services. For pool participants that are based in the European
Economic Area (hereafter "EEA"), additional rights apply under the
General Data Protection Regulation EU 2016/679 (hereafter "GDPR"),
which are explained in this privacy statement.
PS collection and use of personal
When you sign up for one of our services, we might ask you to
provide personal information. If personal information is required,
it is used exclusively for performing the service. In this
statement, the term "personal information" refers to data that
could be used individually or in combination with other data in
order to identify you as a person.
PS requests personal information from pool participants for
various goals. For example, we might ask for personal data when you
request a product or service, create a customer account, fill out a
form, or while communicating with us.
The types of personal information you may provide could
- Contact information:
Name, email address, mailing address, phone
- Payment information:
Billing address and bank account information
- Account login credentials
User account ID
PS does not collect or use any personal information for other
reasons than the purposes described in this privacy statement,
unless we have obtained your explicit consent in advance or if it
is required by applicable law.
When you send an e-mail or use other media to get in contact
with us, we may keep those messages for reference purposes.
Sometimes we might request personal details that are relevant to
the situation in question. This makes it possible for us to
adequately process your questions and answer your requests.
Our website uses 'cookies' (text files placed on your computer)
to help PS analyse the usage of our website and make it function
properly. We use this information to keep track of the use of our
website or to compile activity reports.
Personal information is shared with third parties exclusively
when PS uses applications to deliver our products and services.
This personal information will only be used for the application in
question and is not distributed further. Personal information may
be shared with public authorities when required by law.
You can communicate with PS via social media, for example if you
post a comment, upload media, send us a message, share items from
our website or click on a 'like' button. We may be able to access
and see your personal information that are publically available on
social media such as your (user)name, place of residence, e-mail
address, picture and gender.
Data subject rights
As an individual based in the EEA, you have the right to obtain,
receive, change, transfer, object and/or delete any personal
information you may have provided to PS, as described in the
You may also contact your local authority to receive assistance
in exercising your rights, particularly if your right of access has
At the bottom of each Newsletter mailing you will find the
possibility to unsubscribe (opt-out) from the corresponding
newsletter. Alternatively, you can also get in contact with PS via
the information provided below.
PS has taken administrative, organisational and technical
measures to protect your personal information. Our security
controls are designed to maintain confidentiality and
You may contact PS's compliance department by sending an e-mail
to the following address: firstname.lastname@example.org, or via
telephone: +31 570 667 140.
You will receive an answer on your question latest within 30
Pool Service B.V. is the data protection representative for the
EEA. To get in contact with the compliance department you can also
reach out to:
Pool Service B.V.
Munsterstraat 9, 7418 EV, Deventer